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commercial office design consultant

My Approach

My approach is human-centric, meaning, only through understanding individual’s functional and emotional requirements can we find better ways to solve complex problems.

Every client is unique, which is why every engagement programme I compose is unique. I understand that only through involving clients’ in the process of co-creation can their complex challenges be met.

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I blend knowledge from several disciplines, including:

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  • Behavioural Science

  • Psychology

  • Organisation Design

  • Employee Engagement

  • Hospitality

  • Health & Wellbeing

  • Brand Communications

  • Digital Transformation

Space Auditing

The fastest way to understand your demands on space is to look at what you have and how you use it. I manage third party services including:

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  • Space accommodation review

  • Time-utilisation survey

  • Building occupancy audit

  • Benchmarking against competitors/sectors

  • Observation surveys

Face to Face Engagement

Understanding employees’ functional and emotive requirements is essential to the design process. I recommend using a range of engagement activities, including:

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  • One to one interviews

  • Group workshops

  • Focus groups

  • Team open days

  • Town-hall meetings

Employee Surveys

My bespoke digital survey tool is designed to collect the best quality data from employees by encouraging an open and honest response. I recognise the transactional nature of a  survey, especially when there are so many demands on employees time. That's why the survey provides each respondent with insight into how they work, and the kind of environment they need to thrive.

Scenario Planning

Planning a new workplace environment is complex. Prioritising competing space requirements is difficult. To navigate these challenges I test occupancy scenarios early and at every stage throughout the briefing process. This evidence-based approach helps steer the decision making process and benefits from clients’ input at every step. Scenario planning is typically useful for:

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  • Occupancy v space analysis

  • Agile working transformation

  • Remote/home working

  • Global real-estate strategy

Post-evaluation Survey

Organisations are in a state of continuous change and so too should be their working environments. Feedback loops such as observation and employee surveys ensure the workplace continues to perform at the highest level. We use a number of methods to measure  workplace performance, including:

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  • Observation - measuring effectiveness

  • Utilisation -measuring use over time

  • Employee surveys

  • Focus group workshops

My clients needs are diverse and ever changing and every project is unique in its challenges.

I understand the importance of an evidence based approach to collecting and analysing data and engaging the business. I set out my primary processes and activities below:

How I work

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