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commercial office design consultant

Our Approach

Our approach is human-centric, meaning, only through understanding individual’s functional and emotional requirements can we find better ways to solve complex problems.

Every client is unique, which is why every engagement programme we compose is unique. We understand that only through involving clients’ in the process of co-creation can we solve their complex challenges.

Our we blend knowledge from many disciplines, including:

  • Behavioural Science

  • Psychology

  • Organisation Design

  • Employee Engagement

  • Hospitality

  • Health & Wellbeing

  • Brand Communications

  • Digital Transformation

We audit your use of space

The fastest way to understand your demands on space is to look at what you have and how you use it. Our services include:

  • Space accommodation review

  • Time-utilisation survey

  • Building occupancy audit

  • Benchmarking against competitors/sectors

  • Observation surveys

We engage with you face to face

Understanding employees’ functional and emotive requirements is essential to the design process. We recommend using a range of different engagement activities, including:

  • One to one interviews

  • Group workshops

  • Focus groups

  • Team open days

  • Town-hall meetings

Our digital survey engages employees

Our bespoke digital survey tool is designed to collect the best quality data through encouraging an open and honest response. We recognise the transactional nature of surveys, especially when there are so many demands on peoples time.  That's why we provide each respondent with insight into how they work and the kind of environment they need to thrive.

We scenario plan to expedite solutions

Planning a new workplace environment is complex. Prioritising competing space requirements is difficult. To navigate these challenges we test occupancy scenarios early and at every stage throughout the briefing process. This evidence-based approach helps steer the decision making process and benefiting from clients’ input at every step. Scenario planning is typically useful for:

  • Occupancy v space analysis

  • Agile working transformation

  • Remote/home working

  • Global real-estate strategy

We carry out post-evaluation surveys

Organisations are in a state of continuous change and so too should be their working environments. Feedback loops such as observation and employee surveys ensure the workplace continues to perform at the highest level. We use a number of methods to measure  workplace performance, including:

  • Observation - measuring effectiveness

  • Utilisation -measuring use over time

  • Employee surveys

  • Focus group workshops

We carry out post-evaluation surveys

Organisations are in a state of continuous change and so too should be their working environments. Feedback loops such as observation and employee surveys ensure the workplace continues to perform at the highest level. We use a number of methods to measure  workplace performance, including:

Our clients needs are diverse and ever changing and every project is unique in its challenges.

We understand the importance of an evidence based approach to collecting and analysing data and engaging the business. We have set out our primary processes and activities below:

How we work

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